Application: Installing CrewChief Geotab Add-In Answer:
Installing the CrewChief add-in into MyGeotab
The add-in enables data from the CrewChief mobile app to be displayed in the MyGeotab interface. Additional features may only ...
MyFleetistics: Invoices and Payments Answer:
Payment Options
Auto pay is suggested for all customers, and required for some types of service. Auto pay eliminates handling another bill, mailing another check, dealing ...
CrewChief Dashcam: Firewall Ports Answer:
Some of the new firewalls require additional ports to be opened in order to video live and recorded video. The following are the TCP ports:
9966，9988，9999，33122，33144，33188，36300
...
MyFleetistics: How to Open a Support Case Answer:
A support case is a way to quickly share any issue or question in writing, and avoids spending time on hold, getting a voice mail ...
MyFleetistics: Map Link Sharing Answer:
The Map Link Sharing feature enables users to create custom links that can be shared with customers, embedded on a web page, or linked in ...
CrewChief Mobile App: CrewChief Time Clock Answer:
Coming soon.
Definitions:
Shift Time: Total shift hours, including break time, minus personal time.
Break Time: Time on break, included in shift time.
Personal Time: Time spend not working, ...
Geotab: Geotab Database - Delete and Restore Options Answer:
Active Database Notice
Any database that meets the following criteria will be deleted:
If a database is two months or older, and there is no device data ...
MyFleetistics: MyFleetistics Services Administration Answer:
Overview
MyFleetistics services are optional paid services in addition to the standard GPS tracking, dashcam, or other main service offering. All MyFleetistics services come with a ...
Billing: Creating Your Stax Billing Account Answer:
New Billing System Overiew
Updated: 12/4/25
Fleetistics has moved to a new billing system (Stax) to enhance accuracy, customer access, and efficiency in the billing process. Customers ...