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  • MyFleetistics: Billing Questions, Service Level Changes, Cancel Account or Cancel Device
    Answer: All account and device changes must be submitted using a MyFleetistics.com support case. This process documents the date, time, user, and request. It protects you ...
  • RoscoVision: How to pair a Go device with a Rosco camera
    Answer: How to pair a GO device with Rosco Camera  Purpose: This article outlines the process pairing a GO device with a new Rosco Camera.  Procedure:   Click RoscoLive ...
  • CrewChief Dashcam: How much data is available monthly?
    Answer: The default data plan is 500 MB per device, per month. You can exceed this without knowing which will result in overage fees if you ...
  • CrewChief Dashcam: How Does Monthly Data Work?
    Answer: CrewChief Data Plan Overview It is important to know how the data plan works. Efficiently using data enables customers to realize low monthly service fees with ...
  • MyFleetistics: How to add a new user in MyFleetistics
    Answer: How to add a new user in MyFleetistics (customers) Purpose: This article provides instructions for adding a new user to MyFleetistics. Procedure:  Log in to MyFleetistics. Click the Accounts option(1). In ...
  • Geotab: Replacing a GO device in Geotab
    Answer: Geotab offers an option to replace a current device with another. This feature maintains all existing data such a trip histories, exceptions, engine data, ELD/Hour of ...
  • Geotab: How to Transfer Geotab Service
    Answer: Transferring Geotab service to a different reseller for any reason can be a disheartening experience. With over 21 years as a Geotab reseller, Fleetistics is ...
  • MyFleetistics: Services Administration
    Answer: Toggle the service on or off on the left side. Billing will start automatically after the trial period expires at the rate listed. You can ...
  • Hardware: Troubleshooting a Geotab OBD Device
    Answer: Visit this Knowledge Base article for consolidate system information. Troubleshooting OBD GPS Units ...
  • Accident Management: Video Recording Times
    Answer: Video recording time will vary based on many factors. Times listed is actual driving time and most fleets only drive a percentage of the day, ...

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