Application: Login Issues Answer:
MyFleetistics Password is Not Working
Select Reset Password on the login screen. (www.fleetistics.com/login)
Ensure your password meets requirements for complexity.
If can log into MyFleetistics but not Geotab ...
Application: Creating Custom Fields in Reports Answer:
"I'm trying to find out where I can create custom fields so my uploads can match and associate Order IDs to the trucks carrying them.Please ...
Hardware: How can you put phone numbers on the device? Answer:
Phone numbers cannot be added to a device. They are data only devices and do not support voice. Adding voice or increasing data consumption would ...
Hardware: GPS Device Location Not Updating Answer:
There are several possible explanations.
The vehicle may have been parked outside of cellular coverage. When the vehicle re-enters cell coverage, it will update the trip ...
Application: Mileage (IFTA) Report Answer:
The IFTA report can provide mileage driven throughout the month. It can also provide daily mileage by choosing a date from the Custom option available ...
MyFleetistics: How do I add a User to MyFleetistics, not just to Geotab? Answer:
To add a user an account admin will need to email support@fleetistics.com with the persons first and last name, access level (admin, supervisor, employee, none). ...
MyFleetView: MyFleetView Pro Answer:
MyFleetView Pro enables customers to create custom URLs with specific vehicle data. The URLs can be controlled by the variables listed below. These URLs can ...
Application: IFTA Audit Questions & Responses Answer:
Responses are based on the GO System from Geotab only. Question derived from actual IFTA audit questionaire.
1. Q: What type of GPS system do ...
Hardware: What is IOX-SATIRD? Answer:
IOX-SATIRD - The IRIDIUM Network is useful in the event the Geotab ® GO Device travels outside of cellular or network coverage. The IRIDIUM Satellite ...
Application: How do I import groups settings into my account? Answer:
Click the gear on the top right of the screen or click the link below to access the group settings template.
Click Tools and Settings.
Click Import ...